We insure every single order we ship out, to protect you and us.
If your order arrives and the boxes are beat up, but there is no damage to your items, then Great... the box did it's job. Please recycle the boxes and start lifting!
If your order arrives and the boxes look damaged and there is Damage to the Dumbbells or the plates, Please email service@mxfitnesssupply.com. We'll need photos of the boxes and the damage. We will get it taken care of ASAP.
Fyi, We do not wait for insurance reimbursement to fix a damaged order. We prioritize all replacement orders ASAP.
Anytime an order arrives and our products are damaged during transit, it helps us out immensely to have photos of the boxes and of the products so we can submit claims to our shipping insurance and FedEx.